Domestic workers and nannies: contracts and wages

Domestic workers and nannies: contracts and wages
 
 
 
 

Many employers are still not aware they’re breaking the law when it comes to their relationship with their domestic workers. A recent blitz by the Western Cape Department of Labour found only 48% of households complied with the laws governing the employ of domestic workers. It’s vital we get a grip on this situation by providing our domestic employees with work contracts clarifying their terms of employment, just as we’d expect from our own employers.

Domestic workers are an integral part of the South African landscape, providing the ever more prevalent working moms with a crucial extra pair of extra hands as they rush around to get everything done.
 
Can you really say thank you enough to Mavis for the care and attention she gives your children when she looks after them every day? Or the sanity she restores to your pigsty of a house where dirty dishes and toys are strewn everywhere when you fly out the door every morning?

Stricter labour laws

Domestic work arrangements have been agreed very informally in the past with few employer and employee relationships documented in proper, written contracts. But, as a result of too many domestic workers exploited, working in unfavourable conditions, for too long hours and poor pay, the Department of Labour has regulated this sector.
 
On top of this more strict law enforcement, more domestic workers are ready to take an employer to the CCMA in event of a dispute, whether justified or not. Without some formalized agreement between employer and worker, getting a fair outcome becomes much harder.
 
The Basic Conditions of Employment Act requires employers to conclude a written employment agreement with their domestic workers, gardeners and childminders (including drivers of children) and those who look after the sick, aged or disabled in private homes.

These prescriptions include the following

  • Every domestic worker should receive a written payslip on payday setting out the employee’s details, the ordinary and overtime hours worked during the payment period, the applicable rate of remuneration and any deductions made by the employer.
  • No deductions may be made from a domestic worker’s pay for breakages, work clothing or meals provided. If accommodation is provided, no more than 10% of the worker’s monthly salary may be deducted as an accommodation allowance.
  • A domestic worker must be given a meal break of at least 30 minutes after every 5 hours of continuous work.
  • A domestic worker may not be required to work more than 15 hours of overtime in any week. Any overtime worked must be remunerated with additional pay or leave.
  • If a public holiday falls on a day on which a domestic worker would usually work, the employer must pay the domestic worker for the day, even if the domestic worker doesn’t work that day.
  • A domestic worker can only be called upon to work on a public holiday if there is a written agreement allowing for this. Such work must be remunerated by double pay.
  • Every domestic worker is entitled to three weeks annual leave.

The only way to clarify what each party can expect and have to contribute to the relationship is by signing a Domestic Employment Agreement prior to employment. This work contract sets out the duties, hours and place of work, wages, overtime, leave and termination of services for a clear understanding of the terms of employment.
 
See the South African Department of Labour’s official website <http://www.labour.gov.za/find-more-info/all-about-domestic-workers> , which has everything you need to know about employing domestic workers.
 
LawUnlocked, an online legal service which offers customised legal contracts via its website, www.lawunlocked.co.za <http://www.lawunlocked.co.za> , allows employers of domestic workers to buy their own custom-drafted domestic employment contracts for R190.
 
The document is drafted following a 15-minute online interview with the employer. This includes comprehensive help links to each question so employers can precisely understand the options open to them and the full meaning of any terminology used.
 
Whether employing someone for a few days or per month, a work contract is the only responsible and fair way to give a domestic worker the security she needs to perform her job. While tending to the legalese might not come naturally, it’s essential to establish a happy work environment. Let’s be fair: it’s a damn hard job. Would you scrub, clean and polish, 45 hours a week, for the minimum wage of R1506.35 a month? A work contract’s the least we can do.

What is the minimum wage for domestic workers?

Minimum wages for domestic workers who work more than 27 ordinary hours per week (Table 1: Area A – Urban Municipalities)

Minimum rates for period 01 December 2012 to 30 November 2013 

  • Hourly rate :   R8.95
  • Weekly rate:   R402.96
  • Monthly rate:  R1746.00

Minimum wages for domestic workers who work 27 ordinary hours per week or less (Table 2: Area A – Urban Municipalities)

Minimum rates for period 01 December 2012 to 30 November 2013

  • Hourly rate :    R10.48
  • Weekly rate:   R285.62
  • Monthly rate:  R1237.60

If an employer is paying more than the minimum wage, the increases referred to above, are not compulsory and any increase is negotiable between the parties.

Bernard Reisner, an Industrial Consultant, has published a domestic worker booklet, “You, Your Domestic Worker and the New Laws”.  The booklet informs employers of their rights and obligations. It is written in simple, everyday language and contains all requirements of the law pertaining to domestic workers. It covers a wide spectrum of information from contracts of employment, pay-slips, written warning formats and a certificate of service. It sets out all the basic employment standards specifically aimed at the domestic worker sector.

It is essential reading for employers of domestic workers, domestic workers, au pairs, gardeners and persons employed by a household to drive a motor-vehicle.

The domestic worker booklet costs R49 and is available from Cape Labour and Industrial Consultants, 3 De Lorentz, Street, Gardens, Cape Town 8001.

Email bernard@capelabour.co.za for an order form or phone 021 423 3959, fax 021 423 2105 for details. You can also view the website www.mywage.co.za

 
 
Disclaimer: The advice on this site is for information purposes only. Please consult your health professional.

Add your comment

Comments - 23 comments

John Switala

I am no longer in the position to have a full time domestic worker I need to reduce her week from 5 days to 3 days . How would I go about this .
Posted on Tue, May 14th 2013, 09:37

Lungi Vundla

I am looking to hire a domestic worker in a township under eMpangeni, what is the rate
Posted on Thu, May 2nd 2013, 11:23

Tamsyn-lee

Hi Please i need help! My nanny has been with us for a year 2day! We pay her R2700. R2000 Salary, R300 overtime and R400 towards transport. 2day she walk in my house and says she has received her salary but where is her wages for looking after kids? i have a 4 yera old daughter who goes to school 3 times a week and my Son is 4 Months old! I asked her what does she mean? because her salary is her salary and that salary includes everything?????? What must i do??
Posted on Thu, May 2nd 2013, 08:45

Tamsyn-lee

Hi my name is Tamsyn-lee, I need help!
Posted on Thu, May 2nd 2013, 08:40

Ina

My daughter's domestic was off last week to go to clinic and do so one a month today she is off again because the taxis did not arrive but a bus sevice is also available. Must she pay her for freqenly not coming to work? What is her rights?
Posted on Thu, Feb 21st 2013, 18:23

Johan

morning, how do I find out what the min wage is if we live out on a farm, under what area do we fall, A or B ?
Posted on Thu, Feb 21st 2013, 08:54

Shanna

Hi there, What happens if there was never any formal/written contract in place? Do both employee and employer rights fall away?
Posted on Wed, Feb 13th 2013, 07:42

Adelle

We have a live in domestic worker who earns above the minimum wage, I would like to know however, if min wage is R1625.70 what is the accommodation and facilities over and above the salary valued at on top of the salary. We do not want to deduct from her salary we would just like to be more informed what her total earnings would be including accommodation, surely there must be a value on accommodation?
Posted on Wed, Dec 12th 2012, 08:42

abubakarrahmat

Hi pls I would like you to advise me on this matter I worked as a domestic worker for someone who woks full day and she has two children I always take care of the children, do the cleaningand cooking everyday but she is responsible for my feeding but she never give me free time I live with her but I sleep in the same room with the children andshe only pay me £50 every month she brought me from Nigeria. I just want you to advise me on what to do
Posted on Sun, Nov 18th 2012, 19:41

v aspeling

I am interested in employing a domestic worker in the new year. She would be sleeping in with her own facilities and accomodation. What sort of salary would I need to pay her bearing in mind this is an extra person in the home who will need to be fed and use all amenities. She would not be required over the weekend although she is living in and needs to be fed. Could you also forward me a contract. Thank you
Posted on Fri, Nov 9th 2012, 10:25

melonie

Hi there We have a nanny starting to work for us and looking for an employment contract. can you assist with setting up one? many thanks
Posted on Sun, Oct 21st 2012, 20:58

Voneen Trompeter

Good Day I would just like to know if I am paying my Domestic worker correctly. Me and my husband work full-time and we have two children. My son is six years old and my daughter is three years old. I really want her for the kids, because my son will only be going to school in the new year and our place is only a one bedroom semi-detached house. I want her only to do the washing twice a week and clean well , but like not spring clean. So I am paying her R1200.00pm and R200.00 for her transport. So I am I paying correctly? Please let me know, because I really do not want to be in the wrong with the government. I do understand with the increases and everything goes up, so please let me know.
Posted on Mon, Oct 8th 2012, 13:08

Theo

I need a template of a domestic worker contract.
Posted on Fri, Sep 28th 2012, 13:15

Richard hutchinson

we are couples currently living in Ipswich, Suffolk IP4 UK .... we are looking for a full-time AU PAIR/Nanny for my two kids ( 3 and 4).. who is reliable, trustworthy, intelligent, mature-minded person who will be able to care for and connect with my kids... The right person must be kind, caring, fun, organized and a good role model for my children and who will take good care of them & I would offer you Good salary, feedings as well as accommodations. Please drop me a message if you are interested in the job offer.. God Bless, Thanks..
Posted on Thu, Sep 13th 2012, 04:08

j. jones

I have a domestic worker and a SEESA contract signed. She is employed on a full time basis. I, however, told her that she only needs to work Monday, Wednesday, Thursday and Fridays - as she has frequent trips to the clinic and this would facilitate these visits. However, I did tell her that if a public holiday fell on one of the 4 days she would need to make up time on a Tuesday. This has never been a problem until today. (she has obviously found a job for Tuesdays) She works approximately 6 hours a day so 24 hours a week and is being paid R2650 a month. I have just given her 3 weeks extra paid leave (last leave was 3 weeks in December) as well as time off when the zenephobic story ( 8 weeks) was happening and numerous days sick leave. Am I right in thinking that I am being taken advantage of. I feel that I should renegotiate the contract and employ her 3 times a week on a char rate - rather working a full days.
Posted on Thu, Jul 12th 2012, 14:53

princess cola

i'm a live in domestic worker i earn R1400 a month i work on holidays and i dont get pay for that day my boss call us black people kafirs and i eat old food.my room have a drain inside please help
Posted on Tue, Jul 10th 2012, 18:40

enhle

thank you.so if she comes only for ironing for two hours weekly
Posted on Fri, Mar 23rd 2012, 19:15

Cheries

Thanks for this... I was worried i was underpaying my domestic worker, but i see now that i'm not.
Posted on Fri, Mar 23rd 2012, 07:30

Jenine

Does this apply for domestic help that only work one day a week?
Posted on Tue, Mar 20th 2012, 16:58

busisiwe

hi, thank you fr the highlight of how we need to pay our helpers.im staying with my two kids 5yr old and 5 month old we have a stay in nanny whom i pay R1200 per month including transport costs of R200 to her home town every end of the month.my queston is im i paying more or less?
Posted on Tue, Mar 20th 2012, 10:18

Ella

Sizile, Are you the owner of this company called My Claim Mate?
Posted on Mon, Sep 26th 2011, 15:04

Sizile Makola

Great article. I use a company called My Claim Mate to manage all my domestic worker HR matters for a very small fee of R50 per month. They make sure that i meet all the requirements of the basic conditions for my domestic worker. I highly recommend them.
Posted on Mon, Sep 26th 2011, 11:10

Rachel

Very interesting and informative article. Just a bit worried about all the spelling errors/typos!
Posted on Thu, Sep 22nd 2011, 13:25